Pengaruh Kualitas Website, Shopping Lifestlye, Dan Media Sosial Terhadap Pembelian Impulsif

(Studi Kasus pada Pengguna Marketplace Shopee di Kota Padang)

Authors

  • Repaldo Repaldo Universitas Bung Hatta, Padang, Indonesia
  • Ice Kamela Universitas Bung Hatta, Padang, Indonesia
  • Irda Irda Universitas Bung Hatta, Padang, Indonesia

DOI:

https://doi.org/10.55903/juria.v5i2.438

Keywords:

Kualitas Website, Shopping lifestyle, Media Sosial, Pembelian Impulsif

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas website, shopping lifestyle, dan media sosial terhadap pembelian impulsif pada pengguna marketplace Shopee di Kota Padang. Teknik pengambilan sampel yang digunakan adalah purposive sampling dengan jumlah responden sebanyak 80 orang. Analisis data dilakukan dengan menggunakan pendekatan Partial Least Squares Structural Equation Modeling (PLS-SEM) melalui beberapa tahapan, yaitu Measurement Model Assessment, Analisis Deskriptif, Analisis R-Square, dan Structural Model Assessment. Hasil dari penelitian ini menunjukkan bahwa: (1) Kualitas website berpengaruh positif terhadap pembelian impulsif. (2) Shopping lifestyle berpengaruh positif terhadap pembelian impulsif. (3) Media sosial berpengaruh positif terhadap pembelian impulsif pada pengguna marketplace Shopee di Kota Padang.

References

Aladwani, A. M., & Palvia, P. C. (2002). Developing and validating an instrument for measuring user-perceived web quality. Information & Management, 39(6), 467–476. https://doi.org/10.1016/S0378-7206(01)00113-6

Barnes, S. J., & Vidgen, R. (2002). An integrative approach to the assessment of e-commerce quality. Journal of Electronic Commerce Research, 3(3), 114–127. https://www.researchgate.net/publication/220437591

Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic Journal of Communication, 23(1), 46–65. https://doi.org/10.1080/15456870.2015.972282

Chen, J. V., Ruangsri, S., Ha, Q. A., & Widjaja, A. E. (2022). An experimental study of consumers’ impulse buying behaviour in augmented reality mobile shopping apps. Behaviour and Information Technology, 41(15), 3360–3381. https://doi.org/10.1080/0144929X.2021.1987523

Cloudio, M., & Prihatiningrum, Y. (2023). Pengaruh kualitas website terhadap pembelian impulsif konsumen Tokopedia melalui motivasi belanja hedonis sebagai intervening (studi pada Gen Z pengguna marketplace Tokopedia di Kota Banjarbaru). Jurnal Sains Manajemen dan Kewirausahaan, 7(1), 1–12. https://jsmk.ulm.ac.id/index.php/jsmk/article/view/300

Databoks. 2024, 10 Januari. 5 E-Commerce dengan Pengunjung Terbanyak di Indonesia. (Online), diakses 8 April 2024, (http://www.katadata.co.id).

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Fradia, R., & Yasri. (2024). The effect of social media, online review, and price discount on impulse buying. Marketing Management Studies, 4(2), 133–143. https://doi.org/10.24036/mms.v4i2.509

Ghinarahima, C. N., & Idulfilastri, R. M. (2024). Peran FoMO sebagai mediator pada penggunaan media sosial terhadap perilaku pembelian impulsif produk skincare. INNOVATIVE: Journal of Social Science Research, 4(6), 4316–4329. https://j-innovative.org/index.php/Innovative

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis: A global perspective (7th ed.). Pearson Education.

Handayani, D. P. M. D., & Rahyuda, H. (2020). The influence of website quality, sales promotion and hedonic shopping motivation on online impulse buying. SSRG International Journal of Economics and Management Studies, 7(12), 18–23. https://doi.org/10.14445/23939125/IJEMS-V7I12P103

Japarianto, E., & Sugiharto, S. (2011). Pengaruh shopping lifestyle dan fashion involvement terhadap impulse buying behavior masyarakat high income surabaya. Jurnal Manajemen Pemasaran, 6(1), 32–41. https://doi.org/10.9744/pemasaran.6.1.32-41

Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003

Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480–1486. https://doi.org/10.1016/j.jbusres.2011.10.014

Levy, M. (2009). Retailing Manajemen (7th ed.). McGraw Hill. New York.

Mowen, J. C., & Minor, M. (2001). Consumer behavior: A framework (5th ed.). Prentice Hall.

Munandar, I. (2022). Pengaruh kualitas website terhadap pembelian impulsif konsumen Shopee melalui hedonic shopping motivation dan utilitarian value sebagai intervening (survey pada mahasiswa Universitas Sultan Ageng Tirtayasa). Jurnal Riset Bisnis Dan Manajemen Tirtayasa, 6(1), 1–13. https://doi.org/10.48181/jrbmt.v6i1.15666

Oktapiani, S., & Aldiansyah, H. (2022). Pengaruh shopping lifestyle, fashion involvement, hedonic shopping motivation terhadap impulse buying pada masyarakat kecamatan Sumbawa pengguna aplikasi Shopee. Jurnal Pendidikan Ekonomi dan Kewirausahaan, 6(2), 614–624.

Populix. 2023, Februari. Indonesian Shopper Behavior on Promotion Week. (Online), diakses 9 April 2024, (http://www.populix.co).

Rook, D. W. (1987). The buying impulse. Journal of Consumer Research, 14(2), 189–199. https://doi.org/10.1086/209105

Siregar, N. F., & Rini, Q. K. (2019). Regulasi diri dan impulsive buying terhadap produk fashion pada remaja perempuan yang berbelanja online. Jurnal Psikologi, 12(2), 213–224. https://doi.org/10.35760/psi.2019.v12i2.2445

Sugiyono. (2024). Metode penelitian kuantitatif, kualitatif dan R&D (Edisi Ke-2). CV Alfabeta.

Yahmini, E. (2019). Kecenderungan impulse buying pada mahasiswa ditinjau dari latar belakang keluarga (studi kasus mahasiswa di lima universitas Di Yogyakarta). EXERO Journal of Research in Business and Economics, 2(1), 41–56. https://doi.org/10.24071/exero.2019.02.01.03

Yulinda, A.T., Rahmawati, R., & Sahputra, H. (2022). Pengaruh shopping lifestyle dan fashion involvement terhadap impulse buying (studi kasus pada konsumen toko mantan karyawan kota Bengkulu). Jurnal Ekombis Review, 1(2), 1315–1326. https://doi.org/10.37676/ekombis.v10i2.2456

Downloads

Published

2026-07-30

How to Cite

Repaldo, R., Kamela, I. ., & Irda, . I. (2026). Pengaruh Kualitas Website, Shopping Lifestlye, Dan Media Sosial Terhadap Pembelian Impulsif : (Studi Kasus pada Pengguna Marketplace Shopee di Kota Padang). Jurnal Ekonomi Utama, 5(2), 574–582. https://doi.org/10.55903/juria.v5i2.438